Frequently asked questions
Everything you need to know about running audits with Inntrig. Can’t find what you’re after? Get in touch.
Getting started
What is Inntrig?
Inntrig is a tool for running and tracking accessibility audits. It structures your work around recognised standards — every WCAG success criterion is pre-loaded — so you can evaluate a product, record results, and produce a report stakeholders trust.
Do I need to be an accessibility expert to use it?
No. Inntrig walks you through each success criterion one at a time, with the official understanding and technique references a click away. It’s designed for practitioners at any level, from first-time auditors to seasoned specialists.
How do I create my first audit?
Create a free account, add a project for the product or site you’re assessing, pick a standard, then start an audit. You can create an account in under a minute.
Standards & audits
Which standards do you support?
Inntrig ships with the full WCAG success-criteria set across levels A, AA, and AAA. Each project is tied to a standard so results stay consistent, and you can run the same audit repeatedly to compare progress over time.
What's the difference between a project and an audit?
A project groups related work — usually one product, client, or site. An audit is a single snapshot of your evaluation on a given date, build, or scope. Running multiple audits under one project lets you track conformance as the product changes.
Can I reopen a completed audit?
Yes. Completing an audit locks it into a stable, read-only record you can share. If you need to make changes, you can reopen it at any time and lock it again afterwards.
Can I export my results?
Every audit can be exported so you have a portable record to attach to reports or hand to stakeholders and clients.
Teams & billing
Can I collaborate with my team?
Yes. Workspaces let you organise projects for an organisation and share them with colleagues. See the pricing page for what each plan includes.
Is there a free plan?
Yes — you can start auditing for free, no credit card required. Paid plans add capacity and collaboration features as your needs grow.
How is my data handled?
Your audit data belongs to you. We don’t sell it or share it with third parties. If you have specific compliance or data-residency questions, get in touch via our support page.
Still have questions?
Our support team is happy to help you get the most out of Inntrig.
Visit support